Reporting

Totalcare produces most reports in a separate module called Reportcare. This module contains hundreds of different reports and report variations. Reports can be previewed on the screen, printed, or saved to a disk file. Many reports additionally represent information using 2D and 3D graphs.

Third party report writers such as Crystal reports can also be used to extract and analyse the information stored in Totalcare.

A small number of the many reports in Reportcare are listed below.

Service audit	Printed audit of all services
Service distribution	Analyse services by number recorded, percentage of all services, or graphical comparison
Financial summary	Analyse all billings, receiptings and adjustments in a given period and (optionally) compare this to another period.
Payments audit	Audit all received payments
Adjustments audit	Audit all adjustments, discounts and writeoffs
Fee type analysis of receipts	Analyse all receipts by fee type (eg. Bulk billed, DVA, MBS, Private, etc.)
Frequency analysis of receipts	Analyse the number and percentage of debtors who pay on the same day
Debt analysis	Aged debt analysis by practice defined aging periods (eg. 30/60/90+ days)
Statements	Print full itemised statements
Reminder letters	Print reminder letters for overdue debtors
Patient distribution	Analyse patients by family, provider, locality or postcode
Patient listing and merge files	Print patient lists and create Patient merge files
Recall documents	Create recall letters or recall phone lists
Referral analysis	Analyse the number of referrals recorded during each week/month/quarter/year.
Referral provider analysis	Analyse the top ‘x’ referrers
Booking analysis	Analyse appointments
Waitroom time analysis	Analyse average, minimum, maximum and median waiting, consultation and treatment times.